Enhance your Training experience
With over twenty five years as a Microsoft Certified Trainer and network design consultant I have provided training to Microsoft Support World wide, IBM Global Support, Dell Computers, and many other Fortune 100 companies specializing in Network Management technologies. I have also been a speaker at national technology events and on television programs such as Network World and Channel 5 news. My unique training style blends technology with insights sometimes humorious to provide an Edutainment experience that provides for high student learning attention and retention.
See Student Comments on the menu to get an idea the students experience..
As a Communication IQ Coach I can help bridge the gap between the Technology staff and management. See the menu for Communication IQ for more details.
Michael Jay HeadDallas, Texas214-808-9436Michael@HeadSmartGroup.com
Microsoft Certified Trainer since 1993Consultant / Event Speaker / TrainerCertified Communication IQ Trainer / Coach
Microsoft Certified Trainer / Michael Jay HeadCourse List
Course 20703-1 Administering System Center Configuration Manager Replaced by: Course 55348A Administering Microsoft Endpoint Configuration Manager This is my specialty. I have been teaching and consulting on Configuration Manager since it was in beta and called System Management Server.
Course 10748Deploying System Center 2012 Configuration Manager
Server 2019 Courses
Course WS-011T00-AWindows Server 2019 Administration
Server 2016 Courses
Course 20740 Replaced by: Course 55382ACInstallation, Storage, and Compute with Windows Server 2016Course 20741 Replaced by:Course 55349ACNetworking with Windows Server 2016
Course 20742 Replaced by: Course 55351ACIdentity with Windows Server 2016 Microsoft 365 Endpoint Administrator Course MD-102 Microsoft 365 Certified: Modern Desktop Administrator Associate
Course MD-100Windows 10 and 11 Client
Course MD-101Managing Modern Desktops
Azure Courses
Course AZ-104Microsoft Azure Administrator
Microsoft Certified Trainer since 1993Consultant / Event Speaker / TrainerCertified Communication IQ Trainer / Coach
Microsoft Certified Trainer / Michael Jay HeadCourse List
Course 20703-1 Administering System Center Configuration Manager Replaced by: Course 55348A Administering Microsoft Endpoint Configuration Manager This is my specialty. I have been teaching and consulting on Configuration Manager since it was in beta and called System Management Server.
Course 10748Deploying System Center 2012 Configuration Manager
Server 2019 Courses
Course WS-011T00-AWindows Server 2019 Administration
Server 2016 Courses
Course 20740 Replaced by: Course 55382ACInstallation, Storage, and Compute with Windows Server 2016Course 20741 Replaced by:Course 55349ACNetworking with Windows Server 2016
Course 20742 Replaced by: Course 55351ACIdentity with Windows Server 2016 Microsoft 365 Endpoint Administrator Course MD-102 Microsoft 365 Certified: Modern Desktop Administrator Associate
Course MD-100Windows 10 and 11 Client
Course MD-101Managing Modern Desktops
Azure Courses
Course AZ-104Microsoft Azure Administrator