Michael Jay Head
Certified Communication IQ Trainer / Coach
Microsoft Certified Trainer since 1993
Consultant / Event Speaker / Trainer
Individual and group coaching using the CIQ™ methodology. Interpret the Communication IQ™ Profile in person and virtual Communication IQ™ Workshops with engaging experiential learning. Facilitate sessions for companies that want to raise their Communication IQ™.
What's the result for the company?
Improved supervisor/employee interactions
Enhance the effectiveness of team communication
Enable a company to facilitate improved interpersonal and professional communication
Give the sales team an edge when approaching customers
Incorporate the Communication IQ™ tool as part of developing high potentials and new supervisors.
Most relationships fail because of miscommunication and misunderstanding; in fact, management consultant and author Peter Drucker says that over 80% of management problems are a result of faulty communication. The solution? We need to understand ourselves and others and learn to bridge the gaps.
With over twenty five years as a Microsoft Certified Trainer and network design consultant Michael also provided training to Microsoft Support World wide, IBM Global Support, Dell Computers, specializing in Network Management technologies. He has also been a speaker at national technology events and on television programs. Michael's unique training style blends technology with unique insights to provide a Edutainment experience that provides for high student learning retention and attention.
See Student Comments on this site.
Microsoft Certified Trainer / Michael Jay Head
Administering System Center Configuration Manager
Deploying System Center 2012 Configuration Manager
Server 2019 Courses
Windows Server 2019 Administration
Server 2016 Courses
Installation, Storage, and Compute with Windows Server 2016
Networking with Windows Server 2016
Identity with Windows Server 2016
Windows 10 Courses
Windows 10 Track
Managing Modern Desktops
Microsoft Azure Administrator