Michael Jay Head
Dallas, Texas

Microsoft Certified Trainer since 1993
Consultant / Event Speaker / Trainer / Instructor

Michael's background includes certifications in Windows Server 2000 - 2016, System Management Server 2003 and all previous versions, Windows 7, 8.1 and now 10 including boot camps, System Center Configuration Manager 2016, Active Directory Security Design, TCP/IP and many others. With over twenty five years as a Microsoft Certified Trainer and network design consultant Michael also provided training to Microsoft Support World wide, IBM Global Support, Dell Computers, specializing in Network Management technologies. He has also been a speaker at national technology events and on television programs. Michael's unique training style blends technology with unique insights to provide a Edutainment experience that provides for high student learning retention and attention. See Student Comments on this site.

With the introduction of System Center Configuration Manager 2007 a new way of managing your desktops has arrived. Now with Microsoft Certified course 10747 and 20696 - System Center 2016 Configuration Manager  your skills are enhanced and extended far beyond what was offered in System Management Server 2003. Michael has delivered  classes in partnership with Certified Partners for Learning Solutions - CPLS as well as directly to Microsoft Support Services worldwide as a lead trainer for System Management Server, SCCM 2016, TCP/IP, Active Directory classes, Windows from 95 to the current Windows 10 advanced troubleshooting. and Security Design for Active Directory. 

Microsoft Certified Trainer / Michael Jay Head
Course List

Course 20703-1

Administering System Center Configuration Manager

Course 20695

Deploying Windows Devices and Enterprise Apps

Course 20696
Managing Enterprise Devices and Apps using System Center Configuration Manager

Course 10748
Deploying System Center 2012 Configuration Manager 

Server 2016 Courses

Course 20740

Installation, Storage, and Compute with Windows Server 2016

Course 20741

Networking with Windows Server 2016

Course 20742

Identity with Windows Server 2016

Windows 10 Courses

Course 20697-1
Installing and Configuring Windows 10

Course 20697-2
Deploying and Managing Windows 10 Using Enterprise Services

​Course 20698

Installing and Configuring Windows 10

Course 10982
Supporting and Troubleshooting Windows 10